Fix Mass Effect Legendary Edition Main Menu Crashing on Xbox One

Aleksandar Petkovski
2 Min Read

Mass Effect Legendary Edition’s launch has been smooth in terms of issues with the game itself. In other words, the launch was uneventful, without any shenanigans. However, there seems to be a bizarre issue affecting Mass Effect Legendary Edition players over on the Xbox One. The game crashes when pressing to continue on the main menu. Players have been quick to find solutions to this issue though. This is how to fix Mass Effect Legendary Edition main menu crashing on Xbox One!

Fix Main Menu Crashing on Xbox One – Mass Effect Legendary Edition

The reason of why this crash occurs in the first place is still a mystery, but members of the Mass Effect community managed to find out that it has something to do with wireless headphones being connected to the Xbox One.

As a temporary fix, and an unofficial one for that matter, here’s how to fix main menu crashing on the Xbox One for Mass Effect Legendary Edition:

  1. Turn on the console.
  2. Remove any devices connected through a USB, most importantly, a wireless headset.
  3. Launch the game.

If the issue still persists, try to restart the console, and try Mass Effect once more.

At the moment, information is slim on which headphones are prone to cause the issue, or whether it is only headsets that are causing it. For good measure, remove all USB devices from the console, except the controller.

Then, after launching the game, players can reconnect the devices to the console.

Official acknowledgment of the crashes still hasn’t been posted, but there is a good chance that this will be fixed in the next patch of Mass Effect Legendary Edition. In addition, it seems like only Xbox users are affected, while the game runs smoothly on the PS4 and PC.

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Aleksandar is ILG's founder and its current owner. He loves MMORPGs, first-person shooters, souls-like, but you can also find him trying new games that perhaps aren't his cup of tea. Played WoW way too much back in the day and also loved competitive games like League of Legends (unfortunately, he peaked as Platinum, lol). Loves websites and loves creating teams that synergize well.
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