Nobody likes dealing with issues when you’re trying to just sit down and play your favorite game. But if an issue does appear you will want to have a quick solution to the problem. In this guide, we shall be showing you how to Contact the PS Support for PS5/PS4 and get your problems fixed. Let’s get started.
Whenever you have an issue with anything connected with your PS games you can directly connect and contact the PlayStation Support by going over to their website. You can find their website here:
Once you get here you will scroll to the top and then you’ll find as a tab the Support option that can be seen on the top right corner of your screen.
You will click on it once and then just proceed to click on the Support with the question mark once more. Now you will get a whole plethora of options to say what kind of problem you have. This is made in a manner so that if someone like you had the problem previously, a simple bot can lead you to the solution.
You can choose any of the help categories and get to the solution to your problem this way.
If you do need assistance very fast because you’re dealing with a time-consuming issue or you’re just in a rush, you will need to go to the bottom right corner of your screen and find a little pop-out that says Online Assistant.
Once you click this button you will get an online assistant and salesperson to open up a chat box and talk with you. You will enter your details like First and Last name and then proceed to talk about your issue.
You can decide whether you want to have help from a bot, or just select the Contact an Agent. It will usually take around 10 – 15 minutes to get a reply but once you do, you will be talking for a long time until you’re going to get to the solution to your problem.
That’s all that you need to know about contacting Playstation Support on PS4 and PS5. We hope that this guide has helped you out in fixing some of your issues. Good luck!